Mirrors by Viulet — Shipping Policy
Domestic Shipping (United States)
We are pleased to offer free shipping on all orders within the United States. Orders are carefully packaged to ensure your mirror arrives safely. Processing times may vary depending on the item, and estimated delivery windows will be provided at checkout.
International Shipping
We ship to select international destinations. Shipping rates for international orders are calculated at checkout and vary based on the destination country and the items in your order.
Customs, Duties & Taxes
Please note that Mirrors by Viulet is not responsible for any customs fees, import duties, or taxes that may be applied to international orders. These charges are the responsibility of the recipient and are determined by your country’s customs office.
Returns & Refunds
All sales are final. We do not offer refunds or exchanges.
Damaged Items
We take great care in packaging every mirror, but we understand that damage can occasionally occur during transit. If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage and your order number. We will replace or repair the item at no cost to you.
Questions?
If you have any questions about shipping or your order, please don’t hesitate to reach out to us at concierge@mirrorsbyviulet.com